Case studies

Trusted by housing providers across the UK

Real experiences from organisations using KPro to manage sales and home ownership.

Hear how housing providers are using KPro to improve visibility, streamline processes and deliver better outcomes across listings, enquiries and sales progression.

Customer outcomes
Live
Marketing time
5d → 1d
per week
Portals
1-click
to publish
Pipeline
Full
visibility
Manual work
Reduced
across teams
Customer story
Featured

"KPro has transformed how we manage our sales pipeline, giving us full visibility from enquiry through to completion."

Jelena Stakic
Marketing & Digital Manager · Southern Housing
Trusted by
18+ providers
+13
Housing associations & developers across the UK
Across our customer base

Proven across a range of organisations

KPro supports housing providers of different sizes and operating models, from organisations looking for a structured starting point through to those managing more complex sales and home ownership operations. The examples below highlight how KPro is used in practice and the impact it delivers across different teams and processes.

Customer stories

How housing providers use KPro

A snapshot of organisations using KPro to streamline sales, marketing and home ownership operations.

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Transforming sales pipeline visibility

Jelena Stakic · Marketing & Digital Manager, Southern Housing
"KPro brings efficiency to your team and makes it much easier to manage sales and marketing activities, but it also becomes a great experience for the customer."

Southern Housing brought every stage of the customer journey — listings, enquiries and sales progression — into one connected platform.

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Reducing marketing time from five days to one

Lauren Parfitt · Sales & Marketing Manager, BE WEST
"It's invaluable because it is reducing how much time we spend on one task. It made it possible for me to reduce the time spent on marketing from 5 down to 1 day a week."

BE WEST replaced manual marketing processes with structured KPro workflows, freeing up four days a week for higher-value work.

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One-click listings across multiple portals

Nish Patel · Digital Marketing Manager, Legal & General
"We took on KPro in order to save time uploading listings across multiple portals. KPro allows us to do this in just one click."

As early adopters, Legal & General Affordable Homes consolidated their multi-portal listing workflow into a single, structured upload process.

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Streamlining enquiry handling at scale

Name to follow · Role to follow, Housing Provider
"Customer testimony placeholder — this will be replaced with the real quote once the case study is finalised."

Supporting copy placeholder. Short description of the organisation, how they use KPro and the key benefit or outcome achieved.

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From manual processes to live in a week

Name to follow · Role to follow, Housing Association
"Customer testimony placeholder — this will be replaced with the real quote once the case study is finalised."

Supporting copy placeholder. Short description of the organisation, how they use KPro and the key benefit or outcome achieved.

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Adding sales capability to an existing CRM

Name to follow · Role to follow, Private Developer
"Customer testimony placeholder — this will be replaced with the real quote once the case study is finalised."

Supporting copy placeholder. Short description of the organisation, how they use KPro and the key benefit or outcome achieved.

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Cards using "Name to follow" / "Image to follow" labels are placeholders — real content to replace as case studies are confirmed.
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See what KPro could do for your organisation

If you are looking to improve how you manage listings, enquiries and sales, we would be happy to show how KPro can support your team.